At J&J Clothing, we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website or services.
1. Information We Collect
We may collect the following information when you browse our website, place an order, or contact us:
- Personal Details: Full name, email address, phone number, shipping and billing address.
- Payment Information: Card or payment method details (processed securely through third-party payment providers).
- Order Information: Products you purchase, order history, preferences.
- Technical Data: IP address, browser type, device data, and site activity (via cookies and analytics tools).
2. How We Use Your Information
Your information is used to:
- Process and fulfill your orders accurately.
- Contact you with order updates, shipping details, and support responses.
- Improve our products, services, and website functionality.
- Send promotional emails if you have opted in (you can unsubscribe at any time).
- Comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Payment processors (e.g., Stripe, PayPal) to handle transactions securely.
- Courier and delivery services to ensure safe and timely shipping.
- Professional service providers that help with website operations, marketing, and customer service.
- Legal or regulatory bodies when required by law.
4. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Request that we stop processing your data.
- Opt out of marketing communications.
- Request a copy of the information we hold about you.
To exercise these rights, please contact us at: info@jandjclothing.co.uk
5. Cookies
We use cookies to improve your browsing experience, analyse website traffic, and offer personalised content. You can manage or disable cookies in your browser settings.
6. Data Security
We implement industry-standard measures to protect your information, including encryption, secure payment processing, and restricted access controls.
7. Children’s Privacy
Our website is not intended for use by children under 13. We do not knowingly collect data from minors. If you believe we have done so, please contact us immediately.
8. Policy Updates
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this policy or how your data is handled, feel free to contact us:
Email: info@jandjclothing.co.uk
Phone: 07543209407
Address: 72 Wellington Street Gravesend Kent DA12 1JQ